Welcome to MORA!

1. Acceptance of Terms

MORA is dedicated to providing you with a hassle-free and pleasant buying experience. Your private information is carefully stored in our secure location. The "Terms & Conditions" are applicable to this www.mora.lk website, where we provide our faithful clients with products and services. You agree to these terms by using this website to browse or shop. Read them carefully, please.

2. Access to the Site

A username and password may be required to access specific areas of this www.mora.lk  website, and these details are only available to individuals who have subscribed to the site. A registered user may only use the login and password; they cannot be shared. You are not permitted to use a login account that you have received a login for. Therefore, please be aware of the misdirected user credentials if you've got a login and password that belongs to someone else. The registered user's registration may be terminated and other actions may be available for abuse of a login account, often without limitation, illegal distribution of the login and password. In such an event, MORA has no obligation to the registered user.

3. Information Security

MORA may gather personal information by having users register on our site, make purchases, complete surveys, or subscribe. Anyone may access the website securely, though. We use proper data collection, storage, and processing procedures to guarantee that your information is protected from unauthorized access and deletion.

4. Order Enrolment

Monday through Friday, we process orders. Orders submitted after 12:00 PM Monday through Thursday and 11:00 AM on Friday may not be completed until the following business day. Use the order form generated when the order form was issued to contact us by email and ask about the progress of your purchase. We will respond to your email with the information you need. If you want to amend an existing order, anything is missing from it, it includes a broken item, or you have another issue, please contact us at +9474 348 4447, send us an email at [email protected] or send a text message if you have any issues regarding your order.

5. Exchanges and Returns

One of our main priorities is to give you a hassle-free return and exchange method. Please be aware that unless advance notice is given to the business within 24 hours after a product has been turned over to the courier service, you cannot return the package. within 1-2 working days. Exchanges need to be notified to us within 7 working days of receiving the product.

We kindly ask that you send the commercial invoice together with any returns for our bookkeeping needs. We are happy to help you in any way we can if you have any questions about returning any MORA products. Please contact us at +94 74 348 4447 if you need further information. In addition, you can message us through the platforms such as Facebook, Instagram to Mora & WhatsApp, and the website you placed your order with.

Only items that were bought from our website can be exchanged. The terms and conditions of the exchange policy would apply to any items bought from our store.

6. Privacy Policy

This Privacy Policy may be updated at any moment at MORA Clothing's discretion. It will be shown on our site if it has been changed. It is crucial that you understand the importance of regularly reviewing our privacy statement and staying updated on any changes.